Return Policy
At cdeabzyx, we are committed to providing high-quality auto and motorcycle parts. If you are unsatisfied with your purchase, please refer to our return policy below.
Return Policy
Our policies are valid for 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return, the item must be unused and in the same condition as when received. It must be returned in its original packaging and show no signs of use or damage.
A receipt or proof of purchase is required for returns. Please do not send your purchase back to the manufacturer.
Partial Refunds
In certain circumstances, only a partial refund will be given:
- Items returned after 30 days from the date of delivery.
- Any product not in its original condition or that is damaged for reasons not due to our error.
Refund Process
Once your return is received and inspected, we will notify you via email of the approval or denial of your refund. If approved, your refund will be processed, and the amount will be automatically credited to your original payment method within a few business days.
Late or Missing Refunds
If you haven't received your refund yet, please check your bank account first, then contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and still haven't received your refund, please contact us at [email protected].
Non-Refundable Items
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges
We only replace defective or damaged products. If you need a replacement for the same item, please contact us at [email protected].
Shipping Returns
To return your product, please send it to: [email protected]
You will be responsible for paying shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
High-Value Returns
For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.